Live prices for your dates · free cancellation on many rooms

Hotel · Shanghai · Shanghai Municipality

The One Shanghai Downtown, Vignette Collection By Ihg

Five-star suites in Jing'An District, close to West Nanjing Road metro and HKRI TaiKoo Hui.

  • 244 suites near West Nanjing Road metro
  • Indoor pool, fitness centre, and restaurant
  • In-room kitchenettes and washing machines
8.2 Great 836 reviews Booking.com 8.2 · 836 reviews

About

The One Shanghai Downtown, Vignette Collection By Ihg

The One Shanghai Downtown is a 5-star aparthotel in the Jing'An District, a short ride from Suzhou Creek and close to HKRI TaiKoo Hui shopping mall. With 244 non-smoking rooms, it pairs the independence of apartment-style living with hotel services like a 24-hour reception and room service.

The property includes an indoor swimming pool, a fitness centre, and a restaurant, plus practical touches such as electric vehicle charging and laundry facilities. Guest reviews call out the fast check-in, clean rooms, and helpful staff, making it a solid base for both business and leisure stays.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional facilities score — Guests rate facilities at 9.3, with an indoor pool, fitness centre, and restaurant contributing to a strong overall experience.
  • Spacious, well-equipped suites — Multiple reviews highlight generous rooms with kitchenettes, coffee machines, and even washing machines – ideal for longer stays.
  • Prime location near metro and attractions — Close to West Nanjing Road metro, People's Square, and the Starbucks Reserve Roastery, making sightseeing and transport easy.
  • Helpful, accommodating staff — Service scores 8.6, with reviews noting staff who assisted with exchanges, mobility needs, and early check-in/late checkout.

Worth weighing

3 to weigh
  • Value rating below other categories — Value scores 8.0, slightly lower than rooms and service, suggesting the price point may not suit every budget.
  • No pets allowed — The property enforces a no-pets policy, which may be limiting for travellers with animals.
  • General rating moderate — The overall guest rating is 8.2, with General and Comfort both at 7.9 – solid but not standout compared to facilities.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Two-Bedroom King Suite

  • 1 King-size bed

One-Bedroom Corner Suite

King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Superior One-Bedroom King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

One-Bedroom King Suite

  • 1 King-size bed
  • City view
  • Shower
  • Coffee machine
  • Bathtub

Two-Bedroom Suite

  • 1 King-size bed and 1 Sofa bed,1 King-size bed
  • Smoking
  • Shower
  • Coffee machine
  • Bathtub

One-Bedroom Suite

  • 2 Single beds,2 Single beds,1 King-size bed
  • City view
  • Shower
  • Coffee machine
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Food & Drink

  • Restaurant
  • Tea and coffee facilities
  • Electric kettle
  • Welcome drink

Wellness & Leisure

  • Indoor swimming pool
  • Fitness centre

Services

  • 24-hour reception
  • Room service
  • Laundry
  • Dry cleaning
  • Luggage storage
  • Housekeeping

Business & Events

  • Meeting/ Banquet facilities

Parking & Transport

  • Parking
  • Electric vehicle charging station

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 836 reviews

Guest-rated 8.2/10 from 836 reviews

Booking.com · 8.2 · 836 reviews
8.2Verified guest

“Efficient check-in, a quiet room with a stunning view and a well-proportioned bedroom. Fantastic location in Shanghai, very close to restaurants and the nearest metro – West Nanjing Road – plus easy access to Pudong and Hongqiao airports, Hongqiao Railway Station, and Shanghai Station. Also very close to People's Square.”

8.2Verified guest

“Great neighborhood and lovely room.”

8.2Verified guest

“The location is perfect, just a few minutes' walk from the amazing Starbucks Reserve Roastery. My room was super clean and comfortable. The staff were really helpful. The surroundings were quiet.”

8.2Verified guest

“Particularly nice breakfast selection with the best cappuccino and excellent coffee.”

8.2Verified guest

“Beautifully decorated with spacious areas and excellent art pieces. The staff were especially accommodating, ensuring I was comfortable navigating the hotel with my mobility needs.”

8.2Verified guest

“Well-equipped room, very spacious bed and pillows. Early check-in and late check-out were offered. The pool was excellent and comfortable to sit around. The location is top – right by the biggest Starbucks Coffee outlet in Shanghai, maybe the world, in a particularly good area.”

04 — Location

Getting around Shanghai

The property sits in Shanghai.

Getting around: The hotel sits near West Nanjing Road metro station, and guests note easy access to both Pudong and Hongqiao airports, plus Hongqiao Railway Station and Shanghai Station.

Shopping and sights: HKRI TaiKoo Hui shopping mall is within easy reach, as is People's Square. The nearby Starbucks Reserve Roastery is a popular stop for coffee lovers.

No. 601 Fengyang Road, Jing'An District, Shanghai, Shanghai Municipality, 200041, China

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
378 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 and check-out is by 12:00.

Is parking available at the hotel?

Yes, there is parking on site, and the hotel also offers an electric vehicle charging station.

Are pets allowed?

No, pets are not allowed at The One Shanghai Downtown.

Does the hotel have a pool and fitness centre?

Yes, there is an indoor swimming pool and a fitness centre, plus a restaurant.

Is Wi-Fi available?

Yes, Wi-Fi is available throughout the property.

What room types can I book?

The hotel offers various suites, including One-Bedroom King Suites, Two-Bedroom Suites, and Two-Bedroom King Suites, many with kitchenettes and separate sitting areas.

The bottom line

A dependable 5-star aparthotel with strong facilities and a location that makes exploring Shanghai effortless. Ideal for travellers who want space, a pool, and easy metro access, though value-conscious guests might weigh the price against other options.

8.2Overall assessment

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